Member Management & Customer Directory
Streamline customer registration, bulk Excel data imports, real-time today present/absent member feeds, package renewals, and deleted customer security logs.
Complete Customer Life-Cycle Tools
Every menu option from Module 7 of Gym ERP India designed for receptionists, managers, and admin control.
Add Customer & Import
Register new members with photos, phone, address, emergency contacts, medical history, and package selection. Includes a 1-click Excel/CSV bulk data import wizard.
- • Quick search by Name, Mobile, or Receipt No.
- • Custom Member IDs & RFID barcode generation
- • Medical & health declaration record storage
Today Join, Present & Absent Lists
Real-time dashboard filters for daily walk-ins and check-ins. Track who joined today, who is currently present on the gym floor, and absent members who need follow-ups.
- • Live checked-in customer visual feed
- • Today join package status & receipt counter
- • Today absent automatic WhatsApp reminder trigger
Expiry Package & Follow-Up Manager
Never lose a renewal. Track expiring memberships in 3 days, 7 days, or 30 days. Manage missed follow-ups, pending renewals, and member status freeze/unfreeze actions.
- • Membership freeze & extension tracker
- • Missed follow-up escalation dashboard
- • Package summary & renewal conversion rate
Delete Customer Logs (Audit)
Prevent unauthorized member deletions. Every deleted customer account or cancelled package is archived inside an immutable audit log with admin timestamp & reason.
- • Deleted package audit logs
- • Zero-amount package registration tracking
- • Admin security role verification
Master Packages & Services
Configure custom monthly, quarterly, annual, or personal training packages. Set session limits, branch shifts, and special discount permissions.
- • Single & Multi-branch package access
- • Personal training session count bundles
- • Flexible GST & non-GST price tier setup
MIS & Shift Analytics
Comprehensive reports for branch shift collection, active vs expired member ratios, and shift-wise receptionist performance scoring.
- • Shift collection breakdown report
- • Receptionist collection reconciliation
- • One-click CSV & PDF report downloads
Ready to Automate Your Member Management?
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